Posts Tagged ‘communication’

Governor Snuggling Sanford and Trust

Thursday, June 25th, 2009

As a follow-up to yesterday’s post, the reprecussions of bad communications and even worse, getting caught in a lie or hypocrisy will at least for the short term impact one’s trust rating with co-workers and if you are in the public eye, cause some issues taking the morality situation out of it. 

Back when President Clinton was in office and people were trying to throw mud against him for his personal life, his detractors tried to come across as holier than thou.  As the years unfolded, there were a lot of Republicans who were involved in illegal or at least questionable liasons and Governor Sanford is the latest in the rounds of people who are calling the kettle black shouldn’t have burnt hands.

Is Governor Snuggling Sanford any less of a leader or a human being?  Honestly, I am not going to pass any comment on his personal life – that is his business.  The big issue I have is that publically he was caught in a lie and the questions that always surface from that are – as a leader or as a business person, what else are you not telling the truth about?

Are you spending taxpayer or investor’s money on your girl friend and not in the business?  Are you able to clearly separate your personal relationships and keep them from impacting your business decisions?

In the case of public figures, it seems to be my favorite answer (and the most realistic one) – it depends.  In the case of public figures who cause major felonious activity, such as Phil Specter or O.J. Simpson, the net result is that it causes the public to have a backlash and that cuts into endorsement deals, income streams and in the ultimate deal breakers – prison sentences.  In the case of politicians, it depends on how popular you are or were in the first place.

What can one do to recover from a situation like that depends on the severity of the indisgression or crime and the public’s ability to forgive or really forget over time what has happened.  With the short term attention spans of people these days, the latter is almost always the case.  How many people out there even know how or why we got involved in Iraq or even Viet Nam in the first place?  People stop learning or find history boring and the rule of the thumb holds true that those who fail to learn from history are doomed to repeat it or at least run into bad relationships or having leaders make the same bad choices they have been making all their lives.

In the case of affairs, Governor Sanford probably will not have any long term fall out with the exception that it might put the kabosh on any Presidential  race plans he has if he is looking for money for backing from the conservatives out there in the Republican party.  Maybe not.  Overall, not living in the state of South Caroling (though I love to visit there), I can’t speak for how this will impact the daily operations of the government.  Honestly, most states run great whether the Governors are there or not.  The problems are in the funding and the mismanagement of resources and generally those types of problems tend to run cumulative over years if not decades and it is tough to blame things on just one administration.

In a personal or corporate business relationship the results will be less than profitable and often times that would mean severing ties.  In the case of O.J., a lot of sponsors yanked their sponsorship because they didn’t want to be associated with a felonious person.  In the case of spouses, they may feel that their trust has been violated and they want a divorce.  If there is money involved expect huge divorce settlements.

What do I think about it in terms of being a mediator?  What advice could I give Governor Sanford?

Time is usually the best thing to mend broken trust and that is only if both sides are willing to go along with it.  Generally the injured party will watch the person who commited the crime or indiscretion like a hawk.  If there is a willingness to still want to keep the business or relationship connection, there should be an eventual point in the future where the person who commited the bad act will be back in good graces with the family/company/business partner.

In the Clintons case I suspect that Hillary Clinton knew what Bill was doing over the years and chose to go along with it because their love and business sense worked well as a couple.  The fact that they both are in the public limelight and working in politics tends to support that assertion.

I don’t know enough about Governor Sanford to know how things will be with his family at home though the fact that nobody could find him tells me he will have as the late Ricky Ricardo use to say on the ancient “I Love Lucy” shows that “Have some ’splain’ to do, Lucy.”

All kidding aside I wish Governor Sanford and his family the best in trying to resolve the issues and as a mediator offer my services to the family if they want or need somebody to figure out where they go from there.  Obviously there were issues that needed to be worked out and it is always an act of the universe that needs to be dealt with when “the heart wants what it wants”.

The important thing is to make sure that the heart doesn’t crush the wallet or purse in the heart’s pursuit of trying to get what it wants.

June 25 2009

If you are looking for a day job, part time work, suggestions for saving money or investing, please check out my book, Practical Money Making, that is listed right after his paragraph in this very post. There are some great suggestions and ways to survive the Depression we are in.

Practical Money Making-Surviving Recession, Layoffs, Credit Problems, Generating Passive Income Streams, Working Full Time or Part Time and Retirement

Interested in any of my books? You may want to make a stop over here. Please click through to purchase my books and some other interesting items that actually ARE on sale.

Have you read my book, “Bad Tax Idea, Good Tax Idea“? Please order it today. The tips inside can save you hundreds if not thousands of dollars! Tax planning should be done year round and not just two weeks into January or later.

Part of all the proceeds from the sales of that book go to Rett Syndrome research. One girl is born with Rett Syndrome worldwide every fifteen minutes. My daughter Arianna has Rett Syndrome and we are working to do all we can to make her life easier and find a cure in her lifetime. Boys born with the Rett gene generally die at birth.

Kim Isaac Greenblatt

Governor Snuggling Sanford and Trust

Management Communication Snafus

Wednesday, June 24th, 2009

With the Governor of South Carolina vanishing for days without telling his security detail, his family and on Father’s Day no less to go hiking to clear his head, many people might wonder what the heck was he doing?  Some illicit affair or scandal?  The irony would be that had he just said, “I am going camping, yeah, I know it is Father’s Day, I just feel crappy and I need time to figure out what is going,” his aides and family might have been disappointed but would have said, “Sure, no problem, see you later Governor/Dad/etc.”

That is the springboard for today’s topic, boys and girls.  It is important that if you are running the business, the chief operating officer or the supervisor in charge of the assembly line or even head bottlewasher that your team know where you are and what you want them to do.

Some managers run their businesses in a micro-management style.  They arae very hands on and they watch their team members and review everything that they are doing.  In some environments that works especially where redundancy checks are important like quality control or nuclear fission labs.

In other jobs, say sales over a region like the Western United States or even all of Western Europe you need to have a little more freedom with your staff to let them do their jobs.  Each type of job is different and requires different management techniques and styles.  The one thing that all of them require is communication.  As our good friend the Governor of South Carolina discovered, communication is very important in the chain of command.

 In the corporate setting, the communication lines can be something as simple as an email setting stating that you will be out of the office for a week or a voice message on your phone.  You can even just have the boss pop his head into your cubicle or down the assembly line and say that he will be out for his daughter’s graduation the next day.

The importance of that is to make sure that the business keeps running and any issues or concerns (read that as problems) get resolved or that mechanisms are put in place to prevent problems from becoming serious show-stoppers.

Communication is also important to keep track of processing flows where somebody needs to do some kind of work and perhaps pass a file, a product or even an email to somebody else and there may need some sort of intervention of review.  If somebody is out sick, you need to make sure that the contingency plan is in place so you have coverage.

Some managers feel that if they tell one person, that is enough and that will make it through the organization.  That works fine if your company is three people and you are one of them.  For other going concerns you need to communicate that you will be out, from what time to when, who to contact if there is an emergency and are you still reachable for those rare questions that demand a command decision that only you can give.

If you hold weekly team meetings, talk about vacation or days off then if you can so everybody else can plan accordingly and adjust their workload and expectations.  Generally speaking, if somebody is out of the office, the work is shouldered by other people and sometimes that slows things down.  If you are working for a firm that already has gone through several rounds of layoffs and are already multi-tasking your brains out you know what I am speaking of.

If you also get wind of a vendor or business partner that will be out of the office or not available by e-mail, please tell your associates if they have business with him on a regular basis as well.  It has been my experience that you will save waiting time and grief even if they did remember to set up their e-mail to send back an out of the office response.

Remember to also spell out what you want in either voice mail, e-mail or speaking to your team.  Despite the desire to keep things Twitter short, some business decisions and communications are greater than a few hundred words and your big contract may depend on following the client’s explicit instructions down to the final letter.

Make sure that if you have a business that is set up with e-mail that you have for the internal staff somewhere you can see the vacation and out of the office dates of everybody in the team.  That way you can plan vacations and know who is where and you shouldn’t have frantic telephone calls from your bodyguards asking you why you chose Father’s Day to make a getaway and go for a hike in the woods.

June 24 2009

If you are looking for a day job, part time work, suggestions for saving money or investing, please check out my book, Practical Money Making, that is listed right after his paragraph in this very post. There are some great suggestions and ways to survive the Depression we are in.

Practical Money Making-Surviving Recession, Layoffs, Credit Problems, Generating Passive Income Streams, Working Full Time or Part Time and Retirement

Interested in any of my books? You may want to make a stop over here. Please click through to purchase my books and some other interesting items that actually ARE on sale.

Have you read my book, “Bad Tax Idea, Good Tax Idea“? Please order it today. The tips inside can save you hundreds if not thousands of dollars! Tax planning should be done year round and not just two weeks into January or later.

Part of all the proceeds from the sales of that book go to Rett Syndrome research. One girl is born with Rett Syndrome worldwide every fifteen minutes. My daughter Arianna has Rett Syndrome and we are working to do all we can to make her life easier and find a cure in her lifetime. Boys born with the Rett gene generally die at birth.

Kim Isaac Greenblatt

Management Communication Snafus